Do you buy games?
We buy games and accept trades daily in-store from 12pm-6pm.
For more info and online trades, check out our Mail-In Trade FAQ!
What does "LOOSE" mean?
"LOOSE" means the game or console comes without the original box or manual - just the disc or cartridge. “Loose” consoles come with the necessary accessories, unless otherwise noted.
If I don’t see what I need online, could it be in-store?
The website shows our current stock, but some items (especially consoles) may not be listed online. Contact us at games@orbitdvd.com if you have a stock question or if you're looking for something specific!
What if a game or console in my order doesn’t work?
We test every console and inspect every game. If you encounter issues, please let us know so we can work on a solution.
For returns or exchanges, refer to our return policy.
Will my game come with a manual?
Preowned games may not come with manual, original artwork or download codes. Many games will state what is included in the description but if you’re curious about a specific title in stock, we are happy to answer any questions you have!
Why was my order cancelled?
We inspect and resurface every game, but if an item doesn't meet our standards, we may cancel your order and issue a refund. We will contact you if this happens.
Can I pick up my online order in the store?
YES! Select local pickup at checkout and we’ll send you a notification when your order is ready to be picked up! (Please have your ID and order number ready)
How do you price used games?
We price all of our products based on condition, edition and availability. Some of these prices may be subject to change depending on a number of factors (print status, remasters, limited editions, etc).
